Frequently asked questions
Payment and refund
If for any reason you are unable to make your payment through the payment platform, you can always make a transfer to our account:
IBAN: BE13 0689 3289 8739
BIC: GKCCBEBB
Please don’t forget to mention your order number.
Once we have received your payment, your order will be processed.
Undelivered goods will be refunded within 30 days.
Returned goods will be refunded upon receipt.
In this case, transportation costs are never refunded.
Delivery time
Ordered today - shipped tomorrow.
Your order will be shipped by us on Tuesday.
Your order will be shipped by us the following day.
Shipping rate
Goods can be collected at :
Bierparadijs
Wenenstraat 9
2321 MEER (Hoogstraten)
Belgium
Belgium: € 8,99
The Netherlands: € 8,99
Germany: € 9,90
France: € 16,80
Prices for other countries vary. You will find the price listed in your shopping cart before placing your order.
Taxes
Professional customers: If you have ordered with a valid intra-community VAT number confirmed by the VIES system, you will receive an intra-community invoice within 14 working days after ordering.
Depending on the destination country, both private and professional customers located outside the EU may be subject to local VAT, excise duties, and/or import duties. To determine the correct rates, we recommend contacting local authorities. Payment of taxes and/or import duties is the responsibility of the customer.
